Terms of service

Terms of Use

These Terms of Use (hereinafter referred to as "the Terms") govern the conditions under which LIME Corporation (hereinafter referred to as "the Company") provides the online shop (hereinafter referred to as "the Service") on this website. Registered users (hereinafter referred to as "Users") must agree to and comply with these Terms when using the Service.

Article 1 (Application)
These Terms apply to all relationships between the User and the Company concerning the use of the Service.
In addition to these Terms, the Company may establish various rules (hereinafter referred to as "Individual Regulations") regarding the use of the Service. These Individual Regulations, regardless of their name, shall form part of these Terms.
If there is a conflict between the provisions of these Terms and the Individual Regulations, the provisions of the Individual Regulations shall take precedence unless otherwise explicitly stated.

Article 2 (Registration for Use)
To use the Service, a prospective user must agree to these Terms, apply for registration in the manner prescribed by the Company, and complete the registration upon receiving notification of approval from the Company.
The Company may refuse registration if it determines any of the following conditions exist, and the Company has no obligation to disclose the reasons for such refusal:

  • The applicant has provided false information during registration.

  • The applicant has previously violated these Terms.

  • The Company deems the registration inappropriate for any other reason.

Article 3 (Management of User ID and Password)
Users are responsible for managing their User ID and password for the Service.
Users may not transfer, lend, or share their User ID and password with any third party. If the combination of User ID and password matches the registered information, the Company will consider it as usage by the registered User.
The Company is not responsible for any damages resulting from the use of the User ID and password by a third party, unless the Company is at fault due to intent or gross negligence.

Article 4 (Sales Contract)
A sales contract is concluded when the User makes a purchase request to the Company, and the Company accepts the request by notifying the User. The ownership of the purchased product will transfer to the User once the Company hands the product over to the shipping carrier.
The Company may cancel the sales contract without prior notice to the User if any of the following conditions occur:

  • The User violates these Terms.

  • Delivery cannot be completed due to an unknown address or extended absence.

  • The Company determines that the trust between the Company and the User has been compromised.

Article 5 (Intellectual Property Rights)
The copyrights and other intellectual property rights related to the product images and other content provided through the Service (hereinafter referred to as "Content") belong to the Company and the legitimate rights holders of the content. Users may not reproduce, copy, modify, or otherwise use the Content without permission.

Article 6 (Prohibited Acts)
Users must not engage in the following acts when using the Service:

  • Acts that violate laws or public morals.

  • Acts related to criminal activity.

  • Acts that infringe on the intellectual property rights of the Company or other parties.

  • Acts that destroy or interfere with the functions of the Company’s servers or networks.

  • Acts that commercially use the information obtained through the Service.

  • Acts that may interfere with the operation of the Company’s services.

  • Unauthorized access or attempts to do so.

  • Acts of collecting or accumulating personal information about other Users.

  • Impersonating another User.

  • Acts that provide direct or indirect benefits to anti-social forces.

  • Any other acts deemed inappropriate by the Company.

Article 7 (Suspension of Service)
The Company may suspend or interrupt the provision of all or part of the Service without prior notice if any of the following occurs:

  • Maintenance or updates to the computer system of the Service.

  • Force majeure events such as earthquakes, lightning, fires, power outages, or other natural disasters make the provision of the Service difficult.

  • A computer or communication line is disrupted due to an accident.

  • The Company determines that providing the Service is difficult for any other reason. The Company is not responsible for any losses or damages incurred by the User or third parties due to the suspension or interruption of the Service.

Article 8 (Limitation of Use and Registration Deletion)
The Company may limit the User's access to all or part of the Service or delete their registration without prior notice if any of the following occurs:

  • The User violates any of the provisions of these Terms.

  • The User's registered information is found to be false.

  • The credit card registered by the User is suspended.

  • The User fails to make payment or fulfill other obligations.

  • The User does not respond to communication from the Company within a certain period.

  • The User has not used the Service for a certain period after the last use.

  • The Company deems the use of the Service inappropriate. The Company is not responsible for any damages caused to the User by actions taken under this article.

Article 9 (Withdrawal)
Users may withdraw from the Service by following the prescribed withdrawal procedure.

Article 10 (Disclaimers and Exemption from Liability)
The Company does not guarantee that the Service is free of defects (such as safety, reliability, accuracy, completeness, validity, suitability for a specific purpose, security, errors, bugs, or infringements of rights).
The Company is not responsible for any damages caused to the User by using the Service, unless the contract between the Company and the User is subject to consumer protection laws, in which case the exclusion of liability does not apply. However, even in such cases, the Company is not responsible for damages resulting from special circumstances or damages that the Company or the User could foresee.
The Company is not responsible for any transactions, communications, or disputes between the User and other Users or third parties.

Article 11 (Changes to the Service)
The Company may change the content of the Service or discontinue its provision without notifying the User. The Company is not responsible for any damages incurred by the User as a result of such changes.

Article 12 (Changes to the Terms)
The Company may change these Terms at any time without notice. If the User continues to use the Service after the Terms have been changed, the User is deemed to have agreed to the revised Terms.

Article 13 (Handling of Personal Information)
The Company will appropriately handle personal information obtained through the use of the Service in accordance with the Company's "Privacy Policy."

Article 14 (Notifications and Communication)
Notifications or communications between the User and the Company will be made in the manner prescribed by the Company. Unless the User submits a change of contact information as prescribed, the contact information registered by the User will be deemed valid, and notifications or communications will be sent to that contact.

Article 15 (Prohibition of Assignment of Rights and Obligations)
Users may not assign or pledge their rights or obligations under the Service agreement or these Terms to a third party without the prior written consent of the Company.

Article 16 (Governing Law and Jurisdiction)
These Terms shall be governed by Japanese law. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Any disputes arising in relation to the Service shall be subject to the exclusive jurisdiction of the court having jurisdiction over the Company’s principal office.